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A new study of consumer attitudes around the sustainability of retailer delivery operations finds that only 43% feel retailers are doing a good job using sustainable delivery practices. However, more than 60% of the 8,000+ U.S., Canadian and European consumers surveyed said they are quite/very interested in environmentally friendly delivery methods. Almost as many (59%) said they are willing to act if they’re not satisfied with retailers’ sustainable delivery efforts.
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Produced by Descartes Systems Group, Atlanta and London, the report also revealed that consumers are willing to buy more from companies — particularly super- markets — that can demonstrate that their supply chain is more sustainable than competitors’.