Major software providers are studying ways that generative AI technology can improve forecasting, procurement, inventory management and other supply chain tasks. According to a report in The Wall Street Journal last month, logistics technology experts believe AI’s ability to process “vast amounts of data” and deliver clear, useful conclusions could be a game-changer for companies suffering from information overload.
Although there are plenty of kinks still to be worked out, industry heavyweight Nestlé SA is among those considering how to use generative AI to improve its operations. Meanwhile, Atlanta-based Manhattan Associates, which provides transportation and warehousing management software, is reportedly experimenting with ChatGPT and similar technologies.
